Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To requests proxy access:

collect a proxy access form from reception from 10am to 6pm

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Disabled access

Patients with mobility difficulties may use the entrance at the back of the surgery. Please ring the bell for assistance.

Publication of GP Earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Corner Ways Surgery in the last financial year was £150,129 before tax and National Insurance. This is for 3 full time GP, 1 part time GPs, and no locum GPs who worked in the practice for more than six months.

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal advice patients receive when consulting a GP.

Violent or abusive behaviour

All of our staff have the right to carry out their work without threat of violence.

Like the rest of the NHS we operate a zero tolerance policy and will remove from the list any patient who is physically or verbally abusive or threatening to any member of staff or other patients.

Privacy Notice – Direct Care

Privacy Notice – Direct Care, (routine care and referrals)

This practice keeps data on you relating to who you are, where you live, what you do, your family, possibly your friends, your employers, your habits, your problems and diagnoses, the reasons you seek help, your appointments, where you are seen and when you are seen, who by, referrals to specialists and other healthcare providers, tests carried out here and in other places, investigations and scans, treatments and outcomes of treatments, your treatment history, the observations and opinions of other healthcare workers, within and without the NHS as well as comments and aide memoires reasonably made by healthcare professionals in this practice who are appropriately involved in your health care.

Please read the attached document for the full privacy notice.

Read our Privacy Notice – Direct Care

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.

The people who care for you use your records to:

provide a good basis for all health decisions made by you and healthcare professionals
allow you to work with those providing care
make sure your care is safe and effective
work effectively with others providing you with care.

Others may also need to use records about you to:

check the quality of care (such as a clinical audit)
protect the health of the general public
keep track of NHS spending
manage the health service
help investigate any concerns or complaints you or your family have about your healthcare
teach healthcare professionals
help with research.

Further information is available from:

Our Practice Manager, Sue Brown
Summary Care Record Information Line: 0300 1233020

Named GP

All patients are allocated a named GP.

If you want details of your allocated GP please ask at Reception.

Local Care Record

The Local Care Record is an improved and secure way of sharing information electronically between local hospitals, community services and GP practices in Bromley.

Please see the poster below or visit their website www.kingshealthpartners.org/localcarerecord for more information.

Freedom of Information

Information covered by this scheme is only about the primary, general or personal medical services we provide under contract to the NHS.

Policies and Procedures are available on receipt of a written request.

Requests for information will be responded to within 48 hours; information requested will be provided with 21 days.